FAQ

RETURNS & EXCHANGES:

We don’t accept any returns or exchanges on our products. 

HOW DO I CONTACT YOU?

Contact us via: info@aquarelabyindia.com

WE’VE RECEIVED OUR ORDER AND NOTICED A MISTAKE, CAN YOU FIX IT?

Any changes made to an order after the proofs have been signed off will incur a charge and additional printing costs.

WHO DOES PRINTING?

All printing is sent away and done professionally by a printer that we know and trust. We do use a third party printer to print all our invites, as they provide the highest standard. Very rarely there maybe a delay in the delivery of your order. We will let you know as soon as if this happens.

WHAT PAYMENT METHODS DO YOU ACCEPT?

Credit card, Debit card and Apple Pay

Shipping

Please allow 48hours for us to process your order.

Portugal: 3-5 days shipping

Europe: 3-7 days shipping

USA: +7 days shipping

Any personalised order can take up to 10 working days for processing, printing and production.